Terms of Service
Effective date: 26 July 2026 · Version 1.0
These terms govern your use of the VIBERO mobile app and viberoapp.com (the "Service") provided by Ali Burak Baraç ("we"). By using the Service you accept these terms. If you do not accept them, do not use the Service.
1. The Service
VIBERO lets you record padel matches, track your statistics, organise tournaments and attendance, and connect with other players. We may improve the Service and add or remove features.
VIBERO is not a sports organisation, club or intermediary. We do not rent courts, organise matches, handle payments between players, or become a party to obligations between users.
2. Eligibility and your account
You must be at least 18 years old to use the Service. You agree to provide accurate information and to keep your account secure. You are responsible for activity under your account. You can delete your account from within the app at any time.
You may also use the app as a guest without an account; in that case your data stays on your device.
3. Acceptable use
You agree not to:
- create or share content that harasses, threatens, promotes hate, misleads, or is unlawful,
- impersonate another person or organisation,
- send unsolicited advertising, spam or bulk promotion,
- abuse the app, reverse engineer it, scrape data with automated tools, or attempt to bypass security measures,
- attempt to access other users' data without authorisation,
- manipulate match results, rankings or points by cheating.
Detailed content standards are set out in our Community Guidelines, which form part of these terms.
4. Reporting and moderation
You can report inappropriate content or users with the in-app report tool or at support@viberoapp.com. You can also block any user and hide their content; blocking takes effect immediately and does not wait for moderation.
We review reports within a reasonable time and remove content or suspend accounts where we consider it necessary. Illegal content and reports concerning personal safety are prioritised. If you believe a decision was wrong, you can appeal at the same address.
In an emergency, contact your local emergency services first. VIBERO is not an emergency service.
5. Your content and rights
You keep the rights to the content you post. You grant us only the limited licence we need to operate the Service: to store your content, display it to the relevant users and process it technically. That licence ends when you delete your content; the exception for shared records is explained in section 8 of the Privacy Policy.
The software, design and brand of the app itself remain ours.
6. Premium subscription
Some features require a paid subscription. Current pricing, subscription length and any trial terms are shown on the purchase screen and on the App Store.
- Apple is the seller. Payment is processed through the App Store; we never receive your card details.
- Auto-renewal: the subscription renews automatically unless cancelled at least 24 hours before the end of the current period, and is charged within that same window.
- Managing and cancelling: manage or cancel your subscription in your App Store account settings. Cancellation takes effect at the end of the current period.
- Refunds: refund requests are subject to Apple's policies and handled by Apple.
- If a free trial is cancelled before it is used, no charge is made; any unused trial period is forfeited when a subscription is purchased.
Apple's standard Licensed Application End User Licence Agreement also applies: apple.com/legal/internet-services/itunes/dev/stdeula.
7. Meeting safety
Community listings can involve meeting in real life. Meetings are strictly between users; VIBERO is not a party to them and does not verify users. For your own safety: choose a public sports facility, tell someone you trust where you are going, and do not send money to people you have not verified.
8. Statistics and level
Levels, points and statistics in the app are estimates calculated from user-entered data. They are not an official federation rating and do not replace any tournament or club ranking.
9. Disclaimer and limitation of liability
The Service is provided "as is". We do not guarantee that it will be uninterrupted or error-free. To the extent permitted by applicable law, we are not liable for indirect damages, loss of profit, loss of data, or damages arising from relationships between users.
This limitation does not remove your statutory consumer rights. Liability for intent and gross negligence is unaffected.
10. Suspension and termination
We may suspend or close accounts that breach these terms or the Community Guidelines. For less serious breaches we will warn you first where practical. You may end this agreement at any time by deleting your account.
11. Changes
We may update these terms. Material changes will be announced in the app; continuing to use the Service after a change means you accept the updated terms. If you do not accept them, you can delete your account.
12. Governing law
These terms are governed by the laws of the Republic of Türkiye, and the courts of Istanbul have jurisdiction. If you are a consumer habitually resident in the European Union, the mandatory protective provisions of your country's consumer law continue to apply and you may also bring proceedings before the courts of your own country.
13. Contact
Related documents: Privacy Policy · Community Guidelines · Cookie Policy
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